- Is xero not working

- Is xero not working

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Is xero not working



  Our team was made aware of an issue that cause multiple Xero products to become unavailable for a short period of time. This impacted customers between am -. Real-time overview of problems with Xero. Can't access your accounts? Log-in not working? Here you see what is going on.    

 

Is xero not working -



   

This article is for small businesses who use Xero. Click Get bank feeds next to your bank account on the dashboard.

Select the accounts you want to share with Xero and complete the sharing steps before you're redirected back to Xero. Check that the right bank accounts have been selected. Choose a different bank account if necessary, or add a new account. Each account should have a green tick before you click Continue. For bank accounts already in Xero, this will default to the last transactions imported into the account and there's no need to change it.

Click Finish. The user who originally set up the bank feed needs to enter their login details to resolve this problem. If that's not you, please ask this user to login to Xero and enter their login details. You can only connect your Virgin Money Credit Card using a mobile device.

It needs to be the same device you installed the Virgin Money Credit Card app on. Virgin Money products launched before 20 October can be connected using any device.

These include:. To rule out the possibility of a browser issue, see Xero Checkup Xero Website. You can also try another browser, eg Google Chrome or Firefox. If you still can't connect to your bank, wait 24 hours and try again to check if this was a temporary browser issue. When you contact Xero support, please include the following information:.

You can also invite Xero support as a user in your organisation to help speed up the investigation. Ask our community of customers, accountants and bookkeepers.

Skip to main content Search icon Search Xero Central. Next to the account that has the feed you want to stop, click Manage Account. Step 2: reconnect bank feed in Xero Click Get bank feeds next to your bank account on the dashboard. You can't set up the feed using the Xero app on your device. When you contact Xero support, please include the following information: A screenshot of the issue with the date and time stamp visible.

Details of what actions you took to produce the error, eg the page you were on before you received the error, the steps you took before you received the error. The bank name and your account name. What's next? Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers. Contact Xero support Raise a case with our support team.



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